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🛡️ Legal & Privacy Transparency

UpaSip Phone Privacy Policy

Last updated: September 27, 2026

This Privacy Policy describes how UpaSip Phone ("we", "us", or "our"), a SIP softphone for iPhone, handles information when you use the app (the "App").

1. Information We Collect

The App connects directly to the SIP server (PBX) that you configure. We do not require you to create an account with us. The App handles the following information:

  • SIP account settings: the server address, extension, password and caller name you enter. These are stored only on your device and are sent only to the SIP server you configured, to sign in.
  • Push notification token: an Apple VoIP push token and the extension number(s) it belongs to, sent to our push gateway (deb.upanet.org) so incoming calls can wake the App while it is closed. The gateway also keeps a short log of call notifications (extension, caller number and time) for troubleshooting.
  • Call history: numbers, names, times and durations of your calls, stored only on your device.
  • Microphone and camera: used only during a call you place or accept, to send your voice and video to the other party through your SIP server. Nothing is recorded or stored by us.

2. How We Use Information

  • To connect you to your SIP server and place and receive voice and video calls.
  • To deliver incoming-call notifications through Apple Push Notification service.

3. Data Sharing & Third Parties

We do not sell, rent, or trade any information. The App contains no advertising, analytics or tracking. Call audio, video and signaling go between your device and the SIP server you configured; that server is operated by you or your provider, whose own privacy policy applies. Push notifications are delivered by Apple.

4. Data Retention & Deletion

Settings and call history stay on your device until you delete an account or clear the call history in the App, or remove the App. Push registrations are removed from our gateway automatically when Apple reports the token as no longer valid (for example after the App is deleted); you can also ask us to remove them at any time.

5. Children

The App is not directed at children under 13 and does not knowingly collect information from them.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at: